Discover a seamless travel experience filled with comfort, convenience, and a touch of magic. Scoot Airlines invites you to embark on an extraordinary journey. Explore the Scoot Airlines SUB Terminal state-of-the-art facilities designed to cater to your every need. From hassle-free check-ins to efficient baggage handling, every detail has been carefully crafted to ensure your journey is smooth & stress-free. Indulge in the delightful dining options, where savoury flavours from around the world await your taste buds. Browse through a selection of shops and boutiques. They offer a variety of products and souvenirs to enhance your travel experience. It invites you to embark on a truly unforgettable adventure.
Full Details of Scoot Airlines Surabaya Airport
The Scoot Airlines Surabaya Terminal is 2, at Juanda International Airport.
| Airport Name | Juanda International Airport |
| Scoot Airlines Surabaya Airport Address | Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Airport Code | SUB |
| Scoot Airlines Surabaya Airport Contact Number | – |
| Scoot Airlines SUB Terminal | Terminal 2 |
| Working Hours | 24 hours |
| Official Website | https://www.flyscoot.com/ |
| https://www.facebook.com/flyscoot | |
| https://twitter.com/flyscoot | |
| You Tube | https://www.youtube.com/flyscoot |
| https://www.instagram.com/flyscoot/ |
Services provided by Scoot Airlines at Surabaya Airport SUB Terminal
At the Office of Scoot Airlines Juanda Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
During Check-In
When it comes to Scoot Airlines Surabaya Terminal, they believe in prioritising efficient and convenient services. Their services at the time of check-in are catered and made sure to provide a stress-free exposure. The counters are provided for both online & offline check-in. Their staff is there to always assist you during the check-in process, selection of seat and baggage drop-off. Covering their efficient procedure, you can save your precious time and can travel with ease and convenience.
Baggage Service
The airline understands that your personal belongings are very important. Due to which they are encouraged to provide as better service for baggage as they can. The employees of the airline are dedicated to keep your baggage safe and sound with proper efficiency and care. Scoot Airlines Juanda terminal representatives will guide you through the procedures and will make sure that you are made aware of everything related to baggage. They also provide tracking facilities for baggage and will keep the information in touch with you.
Lounges Service At Surabaya:
Enjoy and relax till the time of your flight at the very special lounge facility at Scoot Airlines SUB terminal arrivals and departures. It provides amazing lounges to chill and relax before your flight arrives. You can sip complimentary drinks, gain access to Wi-Fi, along with a cosy seating system. You can also use the charging stations as an advantage. You can charge your devices like mobile phones, laptops etc and can do your work in peace. Their lounge is created in a way to offer peace and rest in a busy environment. This service is definitely a way to avail a cosy waiting option rather than sitting uneasily and waiting.
Dining Service
You can satisfy your hunger and can indulge in amazing food delights. It comes in varieties at both arrivals & Scoot Airlines Juanda terminal departures. The airline offers a huge variety of options for dining. It includes local savouries to international cuisine satisfying your tastebuds. Be it a quick tasty bite or a sit back and relax bite, they have everything served to you. They have great cafes, restaurants and food corners for you. You can also experience their shopping outlet that contains amazing collections for fashion, and much more. Utilise your time here with amazing things that it has to offer.
Accessibility Surabaya Services
Scoot Airlines Terminal at Surabaya Airport offers a great experience packed for all the passengers experiencing the hospitality especially those with special needs. Their services for accessibility make sure that people with mobility issues can travel with ease and convenience. Services like wheelchair assistance , ramps along with restroom facilities are offered. The employees are trained in a way to help you with any mobility issue with great comfort. They are always available to make sure you are assisted in every possible and convenient way.
Facilities For Families
Are you a family person and are travelling with kids? Don’t worry because the airline has all the facilities for families that are very convenient and friendly. It is there to make sure your family needs are fulfilled and catered. There is a play area that will make sure your kid(s) have a great time. Till the flight arrives or Scoot Airlines terminal at SUB Airport departures. Also, there are care cabins for babies along with the private for changing & feeding infants. The airline is there to ensure a comfortable aura for families.
Parking & Transportation Services
When it comes to getting to the airport and from the airport is something where we need full convenience. The Scoot Airlines SUB Terminal at this airline makes sure to provide all the efficiency and convenience you want. Their desks for the transportation of the passengers are well equipped and best suited for you. They will help and guide you for the taxi, car rental or public transportation arrangements as per your need. They make sure that you experience a smooth transport service after getting off your flight. Their facilities for parking provide both short and long term options for parking. It ensures a safe and sound place for your vehicle during your travel.
Scoot Airlines Surabaya Airport Map
Frequently Asked Questions (FAQs) of Scoot Airlines Surabaya Airport
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