- Air China Airline Shanghai Mainland Office Address: No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China
- Air China Airline Reservation office telephone contact numbers: 86-21-22353767
- Fax: 86-21-22353787
- Working hours: 24 Hours
- Official website: www.airchina.com
- Check your flight status here: www.airchina.com/flightstatus
- Air China Airline baggage services telephone contact numbers: 86-21-22353767
- For baggage inquiries : Air China Baggage inquiries
- Contact information for passenger complaints:
- E-mail: customer_relations@airchina.com
- Mailing address: Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China
- Complaint Telephone: +86-10-59036666
- Fax +86-10-95583
- Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday
- When you call or write us an email, please use only the Chinese and English languages.
- Near-by Airports: Shanghai Hongqiao International Airport, Shanghai Pudong International Airport, Sunan Shuofang International Airport
- Attractions in Shanghai: The Bund, Oriental Pearl Tower, Yu Garden
List of Air China Offices
Types of Planes / Air craft available with Air China
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Queries handled by Air China Customer Care
- Flight Ticket Booking
- Ticket Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
Is there any problem with reaching the Air China Shanghai Mainland Office Address or Phone number? Please report any issues using the below comment form.
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